![]() The Windows system should now recognize the XQD card.After the driver update is complete, eject XQD card, wait a few seconds (~5-7 seconds), and re-insert XQD card back into the reader.Select Search automatically for updated driver software.Right-click on XQD Memory Card and select Update driver.Go to Device Manager > Other devices and look for XQD Memory Card with a yellow exclamation mark.Insert Lexar XQD card, Sony XQD card M Series, or Sony XQD card G Series (with the lowest capacity you have and as long as it is not a Sony XQD G 120GB+ card or above).Connect CFexpress/XQD reader to the computer.* If you ONLY have Sony XQD G Series 120GB+ cards, proceed to Step 9* If your issue remains unresolved, please contact the ASUS customer service center for further assistance.* If you have a mixture of XQD cards, including Sony XQD G series 120GB+, proceed with Step1 below* Learn more: How to Restore (Reinstall) the System. If all troubleshooting steps have been completed but the issue persists, back up your personal files and perform a system restore to return your device to its original configuration. Learn more about How to restore the system from a created system restore point. If the issue started recently and you have previously created a system restore point or if the system has created an automatic restore point, you can try restoring the system to a point in time before the issue occurred. Note: You can also save your settings and exit by entering the 'Save & Exit' page and selecting 'Save Changes and Exit'. After entering the operating system, check if the card reader function works correctly. Press the key on your keyboard, then click ⑦. Note: If set to Lock, the card reader function will be disabled. In the I/O Interface Security settings, select ④.Once in the BIOS settings screen, press the key on your keyboard, or you can also click on ① on the screen.Note: For gaming handheld devices, press and hold the volume (-) key, then press the power button to turn on the device. Learn more about How to enter the BIOS configuration. When the device is turned off, press and hold the key on your keyboard, and then press the power button to enter the BIOS configuration. Start by accessing the BIOS configuration on your device.Note: The BIOS configuration screen may vary depending on the model. How to update drivers via System Update in MyASUSĬheck Card Reader Interface Settings in BIOS (For desktop products, please refer to ASUS Motherboard EZ Flash 3 Introduction.)įor executing Windows update and drivers update, here you can learn more about: How to use EZ Flash to update the BIOS version How to update the BIOS version in Windows system Software updates often improve system stability and optimization, so it's recommended to regularly check for the latest versions for your device. Update and Confirm BIOS, Windows Updates, and Drivers Sometimes, restarting your device can resolve the issue. You can use a commercially available cleaning brush or an air blower to remove dust from the slot. When cleaning the memory card slot, make sure to turn off the device and disconnect the power cord. If the card reader slot is clogged with dust, try cleaning it to see if the problem can be resolved. Try inserting the memory card into another compatible device to ensure that the issue is not due to a damaged card reader slot. Gently wipe the metal contacts of the memory card with a soft cloth or eraser to remove any dirt or oxidation. Try inserting another memory card of the same type into the device to ensure the problem is not due to a damaged memory card. Before using the memory card, make sure to set this switch to the unlocked position.Įnsure that the memory card is correctly inserted into the device and check for any loose or improper insertion. Some memory cards have a read/write security switch. If you are unsure how to download the user manual, please refer to this article: How to Search for and Download User Manuals. You can check the supported memory card formats on the ASUS product specification page on our official website or in the product user manual. Before using a memory card, please ensure that your device supports the specific memory card format. There are several different types of memory cards, including standard SD cards, miniSD cards, and microSD cards. In this article, we will provide some common troubleshooting methods to help you resolve these issues. Sometimes, you may encounter issues with memory cards, such as the card reader not detecting the memory card or errors occurring during reading or writing. Troubleshooting - Memory Card (SD Card)/Card Reader IssuesĪpplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPCĪ memory card (SD card) is a widely used storage medium in devices such as digital cameras, smartphones, and computers.
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